Are your waste streams clearly identified?
Review what your facility generates and confirm each stream with your provider. Avoid treating all facility waste as one category.
Are accepted and excluded materials documented?
Ask for the provider’s written acceptance criteria, including specialist waste streams.
Do container sizes suit actual use?
Review capacity and the manufacturer’s fill guidance with your safety lead.
Is your collection schedule suitable?
Consider volume, storage and applicable requirements when discussing collection frequency.
Does the quote include your container needs?
Clarify supply, rental, replacement and exchange arrangements.
Can you access disposal documentation?
Ask how records are delivered and retrieved, including after a contract ends.
Do staff understand local procedures?
Make sure new staff know your facility’s waste procedures and where to get help.
Have you separated pharmaceuticals from general enquiries?
Specialist pharmaceutical services may involve different rules and acceptance criteria.
Have you reviewed additional fees?
Discuss extra pickups, fuel charges, minimums and other possible charges.
Do you understand the contract terms?
Check term length, renewal, termination and service-change arrangements.
Do you know who handles each step?
Confirm the parties responsible for collection, transport, treatment and documentation.
Official reference: EPA: Medical waste. Confirm requirements for your facility with your regulator and selected provider.